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Call us toll-free at 1-866-335-4909

Our Felix Cat Insurance Customer Care Specialist will answer any questions you may have.

Please send any faxes to: 1-919-741-6363

Email: Support@FelixCatInsurance.com

Customer Care Center Hours

Monday – Friday: 8:30am – 8pm EST

Saturday: 10am – 3pm EST

Holiday Hours

  • November 28, 2024: Closed
  • November 29, 2024: Closed
  • November 30, 2024: Closed
  • December 24, 2024: 8am – 4:30pm EST
  • December 25, 2024: Closed
  • December 31, 2024: 8am – 4:30pm EST

Please send any letters, claim forms, veterinary medical records or any other documents to:

Felix Cat Insurance

P.O. Box 2150

Buffalo, NY 14240-2150

Our business address

PetPartners, Inc.

8051 Arco Corporate Drive, Suite 350

Raleigh, NC 27617

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